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Order Management Reengineering At Heatway

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Order Management Reengineering At HeatwayHeatway Systems lost a lengthy legal battle when a federal jury in Cleveland held Goodyear Tire Rubber Co. blameless for its role in manufacturing the rubber hose the radiant company marketed as Entran II. The jury reached its decision February 3 after three days of deliberation and after three weeks of testimony.Frankly, the outcome of this trial was a surprise to everyone-including Goodyear, if they were honest, Heatway president Mike Chiles said the day after the verdict. Chiles had high praise for the evidence presented by his Cleveland legal team. During three days of testimony, for example, an expert witness from the Naval Research Laboratory pointed out that Goodyear used inadequate antioxidants, inappropriate volatile plasticizers and cheap clay fillers in making the hose. A second expert witness testified that Goodyears failure to properly test the Entran II product for radiant heat purposes led to the problems.